After the concerns about your identity and spiritual affiliation, Betterhelp Diagnose… you will be asked to finish concerns about your psychological health history, such as whether you have actually ever been in treatment before and what led you to treatment today. Options for what led you to therapy include “I’ve been feeling depressed”, “My mood is interfering with my job/school performance”, “I am grieving”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, appoints you research, and more.

Excellent, mindful service and a healthy dedication to customer privacy are two steps of a business’s regard for its customers. Does it supply dedicated customer service professionals who offer effective and prompt help when issues occur?

In a nutshell, is devoted to security, quality, and privacy– and it shows. The customer service team responds promptly to problems you raise– appealing to reply within 24 hours however, in our experience, responding in far less time than that– and answers your questions with the appropriate level of customized care. And the business ensures that its therapists abide by HIPAA guidelines and protect your confidentiality. You can even more secure your personal privacy utilizing a label with your therapist. Given that does not work with insurance coverage or companies, there isn’t even a standard level of information-sharing in between such entities, which implies optimal privacy for you.

At the extremely bottom of the page, you’ll find a place to purchase a present subscription for another person, in addition to a link to resources for individuals in crisis who are bad candidates for’s services.

There is also a footer navigation, which connects to info about its service, a “About” page, Frequently asked questions, Evaluations, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up process for is in fact pretty long: it took me about 20 to 30 minutes to complete, so make sure you reserve time to complete it due to the fact that if you stop mid-sign-up and exit your internet browser, it will not save your answers and you’ll have to start all over once again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. It deserves noting that the company offers a variety of options for explaining your gender identity and sexual preference. You can select from female, man, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Prefer not to state”, and “Other” for describing your gender identity. Comparatively, provides users more choices to describe their gender than Talkspace does. In detailing your sexual preference, you are provided the alternatives of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.

Remarkably enough, users will discover below this concern in the type a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll be able to request a Christian therapist if needed”. So, throughout the consumption survey, if you address that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you respond to that you identify with a different religion, you will not get asked if you want to match with a therapist of that faith. I tried addressing this question 3 times, each time saying I was from a various religious beliefs, and never got that exact same follow-up.

 

The platform will ask you to rate your current physical health and consuming routines from great, fair, and poor.