After the concerns about your identity and spiritual affiliation, Does Betterhelp Take Health Care… you will be asked to complete concerns about your mental health history, such as whether you have ever been in therapy before and what led you to therapy today. Choices for what led you to therapy consist of “I’ve been feeling depressed”, “My state of mind is hindering my job/school performance”, “I am grieving”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you homework, and more.

Good, attentive service and a healthy commitment to customer privacy are 2 measures of a business’s respect for its customers. Does it provide devoted consumer service professionals who use prompt and efficient help when issues emerge?

In a nutshell, is committed to quality, personal privacy, and security– and it shows. The client service team responds immediately to issues you raise– appealing to respond within 24 hours but, in our experience, responding in far less time than that– and responses your questions with the appropriate level of individualized care. And the company makes sure that its therapists adhere to HIPAA policies and secure your privacy. You can further safeguard your privacy using a label with your therapist. Considering that doesn’t work with insurance coverage or companies, there isn’t even a basic level of information-sharing between such entities, which means maximum privacy for you.

At the extremely bottom of the page, you’ll find a location to buy a gift membership for somebody else, as well as a link to resources for people in crisis who are bad candidates for’s services.

There is likewise a footer navigation, which connects to information about its service, a “About” page, FAQs, Reviews, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise discover links to its social

The sign-up process for is really pretty long: it took me about 20 to 30 minutes to finish, so ensure you set aside time to complete it because if you stop mid-sign-up and leave your browser, it will not conserve your responses and you’ll need to begin all over again.

From there, you’ll be asked a series of questions in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It is worth noting that the business provides a variety of choices for explaining your gender identity and sexual orientation. For example, you can choose from female, guy, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Prefer not to state”, and “Other” for explaining your gender identity. Relatively, gives users more options to describe their gender than Talkspace does. In detailing your sexual orientation, you are offered the options of directly, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, nonsexual, “I do not know”, and “Other”.

Interestingly enough, users will find below this concern in the type a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if required”. So, throughout the consumption questionnaire, if you answer that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

However, if you address that you relate to a various faith, you will not get asked if you want to match with a therapist of that faith. I attempted addressing this question three times, each time saying I was from a various religion, and never ever got that same follow-up. That being said, the only options for “Which religious beliefs do you relate to?” include Christianity, Judaism, Islam, and Other.

 

The platform will ask you to rate your present physical health and eating routines from excellent, fair, and poor.